The Growing Backlash Against Anti-Social Social Club’s Shipping Practices
Anti Social Social Club (ASSC) has built a reputation not just for its bold streetwear and hyped releases, but also for its infamous shipping delays and lack of customer service transparency. As the brand continues to expand, so does the frustration among fans and customers. Despite repeated complaints, refund demands, and public outcry on social platforms, ASSC seems to double down on its silence and inaction.
For years now, the fashion community has echoed the same sentiment: “Why hasn’t Anti Social Social Club addressed their broken shipping system?” And yet, nothing changes.
Delayed Deliveries That Stretch for Months
One of the most common issues with ASSC is extremely long shipping times. Many customers report waiting up to three or even six months for their orders. This is not an occasional mishap—it’s a recurring problem dating back several years. Some never receive their items at all.
Even more frustrating is that ASSC rarely communicates with customers during the wait. There’s no clear shipping schedule, and tracking updates are either non-existent or misleading. For a brand commanding premium prices and hype, this level of service is unacceptable.
Lack of Customer Support and Response
Customers attempting to reach out for help with missing or delayed orders often find no customer service contact number, and emails frequently go unanswered. There’s no live chat, no reliable way to escalate concerns, and no public-facing support team. It’s as if Anti Social Social Club has ghosted its own customer base.
Frustrated shoppers have taken to Reddit, Trustpilot, Instagram, and Twitter to air their grievances. But even with overwhelming negative feedback, the company rarely issues public apologies, explanations, or improvements to its operations.
Intentional Scarcity and Manufactured Exclusivity
So, why does ASSC continue to operate this way? It could be argued that this neglect is part of their marketing strategy. The brand thrives on exclusivity, scarcity, and chaos—which fuels the hype. By releasing products in limited drops with vague timelines, ASSC maintains an air of mystery and rebellion, aligning with their brand identity.
But while hype culture can drive short-term success, long-term brand equity depends on trust, reliability, and transparency. Failing to deliver on basic logistics not only alienates customers—it creates a reputation that is difficult to recover from.
No Public Acknowledgement or Change in Policy
Other fashion brands facing backlash have issued apologies, revamped their logistics, and worked to win back consumer trust. ASSC, however, remains notoriously quiet. There’s no FAQ page with real information, no shipping policy updates, and no signs that the company is even trying to fix these issues.
This raises the question: Is Anti Social Social Club willfully ignoring the problem? Or is the company simply not equipped with the infrastructure to handle its growing demand? Either scenario is deeply concerning.
Comparison with Competitor Brands
When compared to similar streetwear labels—Supreme, Stüssy, Palace, or Fear of God—ASSC lags behind in terms of operational efficiency. Most competitors provide clear shipping timelines, responsive customer service, and real-time updates. While delays happen in any industry, those brands at least own up to their faults and resolve issues professionally.
ASSC’s continued failure to meet industry standards not only weakens its credibility but makes it harder to attract new loyalists outside the already-dedicated fanbase.
Consumer Protections Are Lacking
Another major issue is the lack of protection for consumers. With no reliable way to get refunds or track disputes, customers often feel trapped. Since the brand only accepts returns on a very limited basis and doesn’t guarantee delivery timeframes, there’s no safety net for buyers spending hundreds of dollars.
In many cases, credit card chargebacks or PayPal disputes are the only way frustrated buyers can reclaim their money. That alone is a damning reflection on the brand’s operational ethics.
Legal and Ethical Accountability
Brands operating in the U.S. are subject to Federal Trade Commission (FTC) guidelines, which include delivering products within a reasonable time or notifying customers of delays. While it’s unclear if ASSC has ever been formally penalized, repeated violations of timely delivery standards may cross legal lines.
Even ethically, Anti Social Social Club appears indifferent to its consumer base. While their brand is centered around alienation and irony, poor customer service isn’t fashionable—it’s just bad business.
The Resale Market Reflects the Frustration
Interestingly, the resale market for ASSC gear has grown in part due to these shipping issues. Some buyers simply give up on waiting and purchase from secondary platforms like StockX, Grailed, or eBay, where items are in hand and ready to ship. This has created a strange ecosystem where resellers—who have already received their orders—become more trustworthy than the brand itself.
That’s a dangerous precedent for any label. If third-party sellers become more reliable than your own storefront, your brand loses control of its product lifecycle and customer journey.
Reputation in the Digital Age
In today’s digital world, brand reputation spreads fast—and it sticks. Hundreds of YouTube reviews and TikToks slam ASSC’s shipping practices, showcasing disappointed customers, unfulfilled hype, and wasted money.
Social proof is no longer limited to one-star reviews. Influencers, fashion bloggers, and even celebrities have begun to shift their loyalty elsewhere, not wanting to align themselves with a brand that disrespects its community.
Will Anti Social Social Club Ever Change?
At this point, it’s clear that Anti Social Club is either unwilling or unable to resolve its shipping problems. The brand remains focused on aesthetics, drop culture, and cult appeal, while logistics are left behind.
Unless major internal changes are made—such as hiring third-party fulfillment partners, outsourcing customer service, or upgrading their order management systems—this will continue to be a black mark on their identity.
Final Thoughts
In fashion, reputation is everything. While Anti Social Social Club still enjoys a loyal following, the brand is standing on shaky ground. Every late shipment, every ignored email, and every disappointed customer weakens the foundation.
Fixing shipping issues isn’t optional—it’s essential for survival in a competitive landscape where fans demand more than just a cool logo. Streetwear is no longer a niche. It’s mainstream. And mainstream customers expect professionalism, accountability, and trust.