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    15 best PC based CRM software for small business

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    The PC-based CRM is instrumental in keeping your business running even during internet outages. It stores all the information on your local PC, which means all your data is in your own hands and is well-secured. On the other hand, based on CRMs, service providers falsely claim your data security, but most of them lend your data to third-party advertisers. The PC-based CRM software for small businesses is the perfect choice for keeping you in touch with important information and allowing you to access it anytime and from anywhere in the world.

    One of the key strategies for running a successful business is never to compromise on information management in any sense. Be it contact management, calendar organization, task tracking, or note-taking, a good CRM in place can efficiently manage all these time-consuming chores while containing all this information on your PC. Have greater control over data privacy with offline access for improved management, growth, and productivity.

    Table of Contents
    Top 15 PC Based CRM Software for Small Business
    1. DejaOffice
    2. Zoho CRM
    3. HubSpot
    4. Pipedrive
    5. Freshsales
    6. Salesforce Starter
    7. Less Annoying CRM
    8. SuiteDash
    9. Monday Sales
    10. Salesflare
    11. Bigin by Zoho CRM
    12. ActiveCampaign
    13. Nimble
    14. Act!
    15. Bitrix24
    Conclusion

    Top 15 PC Based CRM Software for Small Business

    Choosing the right CRM software improve the efficiency of a small business. It helps manage customer relationships and daily operations better. Below is a list of the 15 best PC-based CRM software. They offer strong features, easy use, and reliable performance.

    1. DejaOffice

    DejaOffice CRM is a powerful customer management solution. It is for businesses that care about data privacy and need offline access. It does not store information in the cloud as businesses do not trust cloud service providers. Instead, it keeps data directly on your computer. This way, you control your customer data completely. It works well with Outlook and Google. It can synchronize with mobile devices. This keeps your contacts, calendars, and tasks updated on all platforms.

    Small businesses like its easy-to-use interface. It has strong features like contact tracking, task management, and appointment scheduling. You can use it for organizing client interactions. It can also help manage leads and follow-ups. DejaOffice CRM offers a reliable, secure, and efficient solution. You do not need an internet connection for it.

    Pros:

    • Secure offline access
    • Seamless integration with Outlook and Google
    • Simple and intuitive interface
    • Local data storage for privacy

    Cons:

    • May require additional setup for full functionality
    • Occasional updates may require manual installation
    • Some features may not be as customizable
    • Best for smaller teams

    2. Zoho CRM

    Zoho CRM is a flexible and affordable PC-based solution. It helps small businesses streamline sales and customer management. With automation tools, companies can reduce manual tasks. They can track leads easily and nurture customer relations with less effort. Its friendly interface makes it simple to change workflows. This way, teams can adapt the CRM to their needs.

    One amazing feature is AI-driven insights. They help businesses make smarter choices by looking at sales patterns and customer interactions. Zoho gives detailed analytics. It allows multi-channel communication too. It can connect well with other apps and tools. This makes it a good choice for small businesses that want to grow.

    Pros:

    • Automation tools for task management
    • AI-driven insights for more intelligent decision-making
    • Customizable workflows
    • Affordable and scalable for growth

    Cons:

    • Complexity in advanced features
    • Requires a learning curve for customization
    • Limited support for third-party integrations
    • Some features are only available in higher plans

    3. HubSpot

    HubSpot CRM is a user-friendly platform. It offers many tools for marketing, sales, and customer service. Its free plan includes basic features. These features are contact management, email marketing track, and deal pipelines. It is a good choice for small businesses and startups.

    The platform is simple. This simplicity lets teams start quickly. It has strong automation tools. These tools help improve customer interactions. HubSpot works well with other HubSpot products. It also works with many third-party apps. This helps businesses grow when they need to. This makes it a great option for small businesses that want an all-in-one solution.

    Pros:

    • Free plan with essential features
    • User-friendly interface for easy adoption
    • Integrated marketing, sales, and service tools
    • Scalable as business grows

    Cons:

    • Limited customization in free plan
    • Advanced features locked behind paid tiers
    • It may require third-party integrations for some needs
    • Reporting tools could be more advanced

    4. Pipedrive

    Pipedrive is a CRM solution. It is made for sales-focused teams. It has a simple and visual interface. This interface helps manage sales pipelines. The drag-and-drop feature lets users track leads and deals easily. This makes it easier to stay organized.

    Pipedrive has built-in automation. It uses AI to help businesses save time. It does this by automating repetitive tasks. This lets sales teams focus on closing deals. It also works well with tools like Google Apps and Microsoft 365. This gives small businesses a smooth experience.

    Pros:

    • Simple, sales-focused pipeline management
    • Visual tracking for easy sales monitoring
    • Automation and AI-powered assistance
    • Strong reporting and performance analytics

    Cons:

    • Limited customer service tools
    • Can be expensive for small teams
    • Limited integrations with non-sales tools
    • Not suitable for larger, more complex businesses

    5. Freshsales

    Freshsales CRM is an easy platform to use. It has AI capabilities to improve customer interactions. The AI-powered lead scoring system helps businesses pick the best leads. This ensures that sales teams focus on good prospects.

    The platform has automation tools. These tools help with routine tasks like follow-ups and data entry. This saves time and cuts down on mistakes. Freshsales allows businesses to engage with customers in many ways. This includes email, chat, and phone. It improves efficiency overall.

    Pros:

    • Built-in AI for lead scoring
    • Multichannel communication tools
    • User-friendly interface for easy adoption
    • Automation of repetitive tasks

    Cons:

    • Limited advanced reporting features
    • Fewer customization options compared to competitors
    • Not ideal for large-scale businesses
    • Limited integrations with non-core apps

    6. Salesforce Starter

    Salesforce Starter is a simpler version of the popular Salesforce CRM. It is made for small businesses and beginners. It has basic features like contact management and sales tracking. It also includes task management. This helps teams stay organized as they grow their customer base.

    The platform connects with other business tools. These tools include email, calendar, and collaboration apps. Businesses can manage all their processes in one place. Salesforce Starter has a user-friendly interface. It has scalable features, too. Companies can choose Salesforce Starter for a powerful CRM. It has room for growth.

    Pros:

    • Beginner-friendly CRM interface
    • Seamless integration with other Salesforce tools
    • Contact and sales management functionalities
    • Powerful reporting and analytics

    Cons:

    • The basic version lacks some advanced features
    • Can become expensive as you scale
    • Requires training for effective use
    • Limited customer support options in the starter version

    7. Less Annoying CRM

    Less Annoying CRM is a simple and budget-friendly tool for small businesses. It provides essential features. These features are contact management, task tracking, and scheduling. It is not as complex as other advanced CRMs.

    The easy-to-use interface helps businesses start quickly. There is no steep learning curve. The affordable pricing model is great. The no-frills approach makes it a good option for small businesses. These businesses need a simple tool to manage customer relationships.

    Pros:

    • Simple and budget-friendly solution
    • Easy-to-use interface with no frills
    • Focus on essential CRM functions
    • Great for solo entrepreneurs and small teams

    Cons:

    • Lacks advanced customization options
    • No mobile app for on-the-go access
    • Limited automation and integrations
    • Can feel too crucial for growing businesses

    8. SuiteDash

    SuiteDash is a complete business platform. It combines CRM functions with project management, invoicing, and client portals. This makes it good for businesses. They can manage different parts of their workflow in one place.

    SuiteDash has customizable dashboards. There are many benefits of PC-based CRMs, including automated workflows and secure document sharing. It helps businesses become more efficient. They can maintain a professional image too. The client portal improves collaboration and communication. Companies can offer a better customer experience.

    Pros:

    • All-in-one platform with CRM, invoicing, and project management
    • Client portals for seamless communication
    • Strong collaboration tools for teams
    • Customizable to meet various business needs

    Cons:

    • Steep learning curve for new users
    • Pricing can be expensive for smaller businesses
    • Limited integrations with third-party apps
    • Reporting features are not as advanced

    9. Monday Sales

    Monday Sales CRM is a visual CRM. It simplifies lead management, sales tracking, and workflow automation. Its colorful interface is easy to navigate. Businesses can organize and prioritize leads. They can also monitor sales performance in real time.

    Automation tools help businesses reduce manual tasks. This lets teams focus on building relationships. They can concentrate on closing deals. The platform connects with various apps. This helps small businesses streamline operations and improve productivity.

    Pros:

    • Visual interface for tracking leads and sales
    • Easy workflow automation
    • Customizable dashboards
    • Integrates with various third-party apps

    Cons:

    • Can be expensive for small teams
    • Limited marketing features
    • May require extra integrations for full functionality
    • Advanced features require higher-tier plans

    10. Salesflare

    Salesflare is a smart CRM. It automates data entry. It works well with email. This helps businesses save time. It also reduces manual work with effective AI data management. This tool gives useful recommendations. It helps companies engage better and also helps them build stronger relationships with clients.

    Salesflare has an easy interface. It has strong automation features. It lets teams focus on leads. They can close deals easily. They do not have to do too many administrative tasks. This makes it a good choice for small businesses. They want an effective CRM that works better.

    Pros:

    • Intelligent automation for data entry
    • AI-driven insights for better engagement
    • Seamless email and calendar integration
    • Easy to use for small teams

    Cons:

    • Lacks deep customization options
    • Pricing can be higher for small businesses
    • Limited marketing automation tools
    • Doesn’t scale well for larger teams

    11. Bigin by Zoho CRM

    Bigin by Zoho CRM is a simple solution. It is good for small businesses and solopreneurs. It offers basic tools for managing pipelines. This helps companies track their leads. They can see deals and sales activities easily.

    The platform connects with other Zoho apps. It also works with tools from other companies. This makes it easy to add features as the business grows. Bigin has a simple interface. It has low prices. This makes it a great choice for companies that want an easy CRM that is not too expensive.

    Pros:

    • User-friendly interface for small businesses
    • Effective pipeline management tools
    • Seamless integration with other Zoho apps
    • Affordable pricing

    Cons:

    • Lacks some advanced features
    • Limited third-party integrations
    • Limited scalability for larger businesses
    • Basic reporting and analytics capabilities

    12. ActiveCampaign

    ActiveCampaign is a strong CRM. It combines marketing automation and email tracking. It manages customer relationships in one platform. It helps businesses connect with customers. It does this through personalized email campaigns. It also uses automated workflows and targeted messages.

    ActiveCampaign focuses on customer engagement. It lets businesses track interactions. It helps them analyze behavior. They can also send follow-ups on time. This makes it a great choice for companies. They can combine CRM tools with marketing to build better customer relationships.

    Pros:

    • Advanced email marketing and automation
    • Integrated CRM and email features
    • Powerful segmentation and contact management
    • Intuitive interface for users

    Cons:

    • Complex setup for CRM functions
    • Pricing can be high for small businesses
    • May overwhelm small teams with features
    • Learning curve for advanced functionalities

    13. Nimble

    Nimble is a social CRM. It connects with email and social media platforms. This makes it easier for businesses to track customer interactions. Nimble collects data from social networks like Instagram and email accounts. It gives a complete view of each contact’s history. It also shows their preferences.

    This CRM connects with popular platforms like LinkedIn, Twitter, and Facebook. It helps businesses engage with customers. They can use their preferred communication channels. Nimble focuses on social interactions. It is perfect for companies that want to build stronger relationships. They can do this through personalized engagement.

    Pros:

    • Social media integration for tracking interactions
    • Easy-to-use and simplified user interface
    • Automatic contact enrichment from social media
    • Affordable for small businesses

    Cons:

    • Limited features for larger businesses
    • Less advanced reporting tools
    • Can be challenging to scale as you grow
    • Limited integrations with other platforms

    14. Act!

    Act! is a powerful CRM. It gives businesses contact and opportunity management tools. It offers marketing automation features. These features allow companies to automate email marketing campaigns. They can also manage leads and track customer interactions easily.

    The platform integrates with Microsoft Office tools. These tools include Outlook and Excel. It helps teams synchronize their work. This enhances productivity. Act! is ideal for small businesses. They need an all-in-one CRM with strong features for sales, marketing, and customer relationship management.

    Pros:

    • Powerful contact and opportunity management
    • Integrated marketing automation
    • Microsoft Office integration
    • Customizable to specific business needs

    Cons:

    • Complex user interface
    • Performance issues with large data sets
    • Higher cost for smaller businesses
    • Limited mobile functionality

    15. Bitrix24

    Bitrix24 is a big business suite. It combines CRM, project management, team collaboration, and communication tools. This suite helps businesses manage customer relationships. It also helps track sales. It improves internal collaboration with task management, document sharing, and messaging features.

    Bitrix24 has many tools. It is ideal for growing businesses. They need an all-in-one solution. This solution streamlines operations. Bitrix24 helps with project management, team communication, and customer data. Everything is in one place. This improves efficiency and collaboration across the organization.

    Pros:

    • All-in-one business suite with CRM
    • Extensive customization options
    • Collaboration tools for team efficiency
    • Affordable pricing for growing businesses

    Cons:

    • Overwhelming user interface due to feature overload
    • Long learning curve for new users
    • Performance issues with larger datasets
    • Integration limitations with certain apps

    Conclusion

    It is important to choose the right PC-based CRM software. This choice is crucial for small businesses. They want to streamline customer management. They want to improve sales processes. They also want to enhance overall productivity. There are many options available. It is essential to consider ease of use, scaling, pricing, and business needs. You may need a CRM for sales tracking, marketing automation, or customer service. The right tool can impact how efficiently your team works. It can also affect how well you engage with your customers.

    The best CRM software helps you manage customer relationships. It helps you stay organized and focused on growth. Your CRM needs to change as your business grows. So, it is important to choose a solution that offers flexibility. It should also integrate with other tools. By selecting the right CRM, you can build stronger relationships with your clients. You can also make team collaboration better. This helps the long-term success of your small business.

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